Effective 01/01/2022
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Chapitreparis.fr (hereinafter referred to as "the Site") is published by the Société Chapitre Paris, SASU with a capital of 1,000 euros, whose Headquarters are in Paris (75011) - 96/98 rue de Montreuil, registered with the RCS of Paris under number 907 922 371 (hereinafter referred to as "the Company").
ARTICLE 1 - Scope of application
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These General Terms and Conditions Sale (known as "GTC") apply, without restriction or reservation to all sales concluded by the Company to non-professional buyers ("The Customers or the Customer"), wishing to acquire the products offered for sale ( “The Products”) by the Company on the site www.chapitreparis.fr.
The Products offered for sale on the site are the su ivants:
Silk squares 90
Unless proven otherwise, the data recorded in the Company's computer system constitutes proof of all transactions concluded with the Client.
Paris Chapter not carrying out any telephone canvassing, the provisions of the Consumer Code relating to door-to-door door-to-door selling are therefore inapplicable to orders subject to these GTC.
ARTICLE 2 - Price
The Products are supplied at the prices in force appearing on the site www.chapitreparis.fr, at the time of registration of the order by the Company.
Prices are expressed in euros, all taxes included, excluding shipping costs. The total price of the order (all taxes and shipping costs included) is indicated in the basket. Customs clearance, payment of duties or any other types of various taxes are the responsibility of the Customer.
The prices take into account any reductions that would be granted by the Company on the site www.chapitreparis.fr.
These prices are firm and not subject to revision during their period of validity, but the Company reserves the right, outside the period of validity, to modify the prices. at any time.
All prices displayed are calculated value added tax (VAT at the current rate) included, excluding participation processing and shipping costs which are the subject of a separate section at the time of the order, depending on the characteristics of the order and the country of destination. These costs are brought to the attention of the Customer before the order validation step.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is drawn up by the Seller and given to the Customer upon delivery of the Products ordered.
ARTICLE 3- Orders
It is up to the Customer to select on the site www.chapitreparis.fr & nbsp; the Products he wishes to order, as follows:
The customer chooses a Product that he puts in his basket. The Customer has the option of removing and adding as many items as they wish. When his choice is made, the Customer can validate his basket, accept the general conditions of sale and proceed to payment by credit card. The Customer receives an order confirmation by email and will be debited when the order is shipped.
The offers of Products are valid as long as they are visible on the site, while stocks last.
The sale will be considered valid only after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any error.
Any order placed on the site www.chapitreparis.fr constitutes the formation of a concluded contract. at a distance between the Client and the Company.
The Company reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to the payment of a previous order.
ARTICLE 4 - Payment terms
The price is paid by secure payment, as follows:
& nbsp; & nbsp ; & nbsp; • & nbsp; & nbsp; & nbsp; payment by bank card
For payment by bank card, the card is only debited at the time the shipment of the order.
Payment data is exchanged in encrypted mode using the protocol defined by the payment provider authorized intervening for banking transactions carried out on the site www.chapitreparis.fr.
The payments made by the Customer will not be considered as final only after effective collection by the Company of the sums due.
The Company will not be required to proceed with the delivery of the Products ordered by the Customer if the latter does not pay it. not the full price under the conditions indicated above.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in mainland France. The delivery times indicated are in working days
Deliveries take place within 5 days to the address indicated by the Customer when ordering on the site.
Orders are shipped no later than 72 working hours after the order. In order for these deadlines to be respected, the Customer must ensure that they have communicated exact and complete information concerning the delivery address (such as, in particular: street, building, staircase number, access codes names and / or intercom numbers, etc.). In the event of inaccurate or incomplete information, the second shipment is the responsibility of the Customer.
The delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered at once.
The Company undertakes to make its best efforts to deliver the products ordered by the Customer within the times specified above.
The times indicated are indicative times, corresponding to the average times for processing and delivery. The Company cannot be held responsible for the consequences due to a delay in delivery that is not its fault.
If the Products ordered have not been delivered within 14 days after the indicative delivery date, for any reason other than force majeure or the Customer's fault, the sale may be canceled at the Customer's written request under the conditions provided. Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days of the date of termination of the contract, excluding any compensation or withholding.
The Customer is required to check the condition of the products delivered. He has a maximum period of 14 days from delivery to formulate complaints by email, accompanied by all supporting documents (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to comply and free from any apparent defect and no complaint can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered for which the lack of conformity or the apparent or hidden defects have been duly proved by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the French Code of consumption and those provided for in these T & Cs.
The transfer of the risks of loss and deterioration relating thereto will not be carried out only when the Customer takes physical possession of the Products. The Products therefore travel at the risk and peril of the Seller, except when the Customer himself has chosen the carrier. As such, the risks are transferred when the goods are handed over to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Seller to the Customer will only be carried out after full payment of the price by the latter , and this regardless of the delivery date of said Products.
ARTICLE 7 - Right of withdrawal
According to the terms of article L221-18 of the Consumer Code “
For contracts providing for the regular delivery of goods during a defined period, the period starts from the receipt of the first good. »
The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other declaration, unambiguous , expressing the desire to withdraw and in particular by post addressed to the Seller at the postal address or email indicated in ARTICLE 1 of the GTCS.
Returns are to be made in their original condition 'original and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products are not taken back.
The return costs remain the responsibility of the Customer.
The exchange (subject to availability) or the refund will be made within 14 days of receipt by the Company of the Products returned by the Customer under the conditions provided for in this article .
ARTICLE 8 Responsibility of the Company - Guarantees
The Products supplied by the Seller benefit from:
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; of the legal guarantee of conformity, for defective, damaged or damaged Products or not corresponding to the order,
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; of the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the delivered products and rendering them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
"The The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when it has been charged to it by the contract or has been carried out under its responsibility. "
Article L217-5 of the Consumer Code
" The good is in conformity with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, if applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately wait with regard to the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the defined characteristics by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. "
Article L217-12 of the Consumer Code
" The action resulting from the lack of conformity is prescribed by two years from of the delivery of the good. »
Article 1641 of the Civil Code.
"The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have given a lower price, if he had known them. "
Article 1648 paragraph 1 of the Civil Code
" The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect. "
Article L217-16 of the Consumer Code.
" When the buyer asks the seller, during the warranty period commercial agreement granted to it during the acquisition or repair of movable property, a repair covered by the warranty, any downtime of at least seven days is added to the duration of the guarantee that remained to run. This period runs from the buyer's request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. »
In order to assert his rights, the Customer must inform the Company by email of the non-conformity of the Products or of the existence of hidden defects from their discovery.
The Company undertakes to reimburse the Customer or to exchange products apparently defective, damaged or damaged or which do not correspond to the order.
Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed on presentation of supporting documents.
Refunds, rou product locations deemed to be non-compliant or defective will be carried out as soon as possible and no later than 15 days following the Company's finding of the lack of conformity or the hidden defect.
The responsibility of the Company cannot be committed in the following cases:
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; non-compliance with the legislation of the country to which the products are delivered, which it is up to the Customer to verify,
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or force majeure.
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; The photographs and graphics presented on the site are not contractual and can not engage the responsibility of the Company.
The guarantee of the Company is, in any event, limited to replacement or the reimbursement of non-compliant or defective Products.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Company as well as their transmission to third parties at for the purpose of delivering the Products. These personal data are collected only for the execution of the sales contract.
9.1 Collection of personal data
The personal data collected on the site www.chapitreparis.fr are as follows:
Order of Products:
When ordering Products by the Customer:
Names, first names, postal address, number phone number and e-mail address.
Payment
As part of the payment of the Products offered on the www.chapitreparis.fr site, it records financial data relating to the Customer / user's bank account or credit card.
9.2 Recipients of personal data
The data of a personal nature are used by the Seller and his co-contractors for the execution of the contract and to ensure the efficiency of the service of sale and delivery of the Products.
The or the category (ies) of co-contractor (s) is (are):
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; Transport providers
& nbsp; & nbsp; & nbsp; • & nbsp; & nbsp; & nbsp; Payment institution providers
9.3 Data controller
Data controller data processing is the Company, within the meaning of the Data Protection Act and as of May 25, 2018 of Regulation 2016/679 on the protection of personal data.
9.4 limitation of processing
Unless the Customer expresses his express agreement, his personal data is not used for advertising or marketing purposes.
9.5 Data retention period
The Company will keep the data thus collected for a period of 5 years, covering the period of limitation of the applicable contractual civil liability.
9.6 Security and confidentiality
The Company implements organizational, technical, software and physical measures in digital security to protect personal data against alterations, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Company cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Implementation of the rights of Customers and users
In application of the regulations applicable to personal data, Customers and users of the site www .chapitreparis.fr can update or request the deletion of data concerning them by e-mail to info@chapitreparis.fr
The data controller must provide a response within a time limit maximum of one month.
In case of refusal to grant the request of the Customer, this one must be motivated.
The Customer is informed that in the event of refusal, he can lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or seize a judicial authority.
The Customer may be invited to tick a box under which he accepts to receive informative and advertising emails from the Company. He will always have the possibility to withdraw his agreement at any time by contacting the Company by writing an e-mail to info@chapitreparis.fr or by following the unsubscribe link.
ARTICLE 10 - Intellectual property
The content of the site www.chapitreparis.fr is the property of the Company and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.
ARTICLE 11 - Applicable law - Language
< br data-mce-fragment = "1"> These GTC and the operations resulting therefrom are governed and subject to French law.
These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.
ARTICLE 12 - Litigation
The contract formed by the acceptance of these T & Cs is subject to French law.
The language of this contract is French.
In the event of a dispute, the French courts will have sole jurisdiction.
